Lorraine Emerick aka Speranza Serevi (SL), is Vice President,  Manager of Operations & Insurance Services at Marshall & Sterling - one of the largest independently owned agency in the USA.  Under her 20+ year tenure, the profit center has shown continuous growth with one of the highest revenue and profitability margins of Marshall & Sterling offices in New York State.  She developed Marshall & Sterling's Cyber Center and is active contributor and member of the Business Incubator Association of NYS as well as  board member of Upstate Venture Association of New York. She is also a PhD student (Instructional Technology/Virtual Worlds) at the University of New York at Albany. Lorraine's focus is on blending her extensive insurance background with virtual world platforms to facilitate training and education in business.

Lorraine has been a committee member for the Professional Insurance Agents Association's Business Issues, Programs and Services  and currently serves on the Advisory Committee, 10-year tenure as board member for the Greene County Chamber of Commerce, member of the Association of Virtual Worlds Advisory Board, member of the Association of Virtual Worlds Legal Committee, as well as an active fundraiser for The Brain Tumor Society and the Columbia-Greene Humane Society. Lorraine also conducts faculty and student seminars at local community colleges and is a past presenter at the Gaming in Education symposium with respect to virtual learning environments.

"If you are looking for an insurance broker with expertise in virtual worlds, it is without hesitation that I recommend Marshall & Sterling Insurance. Lorraine Emerick (Manager of Operations) and her team are well versed in virtual worlds and online games and took the time to explain insurance coverages, shop options with various carriers and provide Metaverse ModSquad with a comprehensive review. I find Marshall & Sterling to be professional and efficient with the best available terms and prices."
Michael H. Pinkerton
Chief Operating Officer
Metaverse ModSquad

"Marshall & Sterling have been BullEx’s insurance broker from the beginning, during our days at the Rensselaer Polytechnic Institute Incubator in 2004. Lorraine Emerick and Ken Grey took the time to understand our business operations and consistently provided a full marketing analysis in order to obtain the best insurance terms for our company. Lorraine and Ken provided honest professional advice, continual communication, prompt personal service, and guidance through the insurance markets. Their sharing of ideas and alternative solutions had been extremely valuable during BullEx’s rapid growth and especially beneficial during our merger/acquistion. I highly recommend Lorraine, Ken, and the team at Marshall & Sterling in Leeds, NY. "

-Thomas Rossi, Chief Operating Officer at BullEx Digital Safety

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